The hotel offers amenities for your comfortable stay and unforgettable experiences
Serene Pool Experience
“The outdoor pool area provided a tranquil atmosphere perfect for relaxation, even though the water was refreshing. It was a great escape from the hustle and bustle.” view full review
Eggs to Perfection
“The omelette station during breakfast was a good highlight. The staff excelled in making freshly cooked eggs that set a wonderful tone for the day!” view full review
Helpful Tour Guidance
“Nawal was excellent with her recommendations for excursions. Her insights made our tour planning seamless and truly enjoyable.” view full review
Accessible Comfort
“The hotel provided great assistance with navigating different areas, making the experience comfortable and convenient for everyone.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Sports trainer
Services
Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's buffet
Kids club
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Foot massage
Open-air bath
Public Bath
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Zone Touristique Agdal,
Marrakesh,
Morocco,
40050,
Marrakesh–Safi
Map view
Zone Touristique Agdal,
Marrakesh,
Morocco,
40050,
Marrakesh–Safi
City landmarks
Square
Jemaa el-Fnaa
1.8
mi
Garden
Agdal Gardens
1.1
mi
Cemetery
Saadian Tombs
1.4
mi
Ksibat Nhass
Badi Palace
1.3
mi
5 Rue Riad Zitoun el Jdid
Palacio da Bahia
1.6
mi
Shopping Area
Almazar Centre Commercial
2600 ft
Museums
Dar Si Said
1.7
mi
Night club
555 Famous Club Marrakech
2900 ft
Mall
Carrefour Almazar
2600 ft
Bab Agnaou
1.2
mi
Mosque
Koutoubia Mosque
1.7
mi
Cemetery
Jewish Cemetery Miaara
1.5
mi
Place des Saadians
Al-Mansur Mosque
1.2
mi
Route de L'Ourika
La Plage Rouge
1.1
mi
Mellah
1.4
mi
8 Rue de la Bahia Riads Zitoun
Musee Tiskiwin
1.6
mi
rue talmoud torah
Slat Al Azama Synagogue
1.5
mi
Museums
Jardin Majorelle
3.0
mi
Spa Center
Les Bains de Marrakech Morocco
1.2
mi
Route d'Ourika
Setti Fatma et les 7 Cascades
1.3
mi
Arset El Bilk
Cyber Park
1.9
mi
Imintanoute
Berber Cultural Center
1.5
mi
km10 Route de Casablanca Little to now signage
Cactus Thiemann
1.6
mi
Km 4
Observatoire Astronomie
1.6
mi
Royal Palace
1.3
mi
Museums
heritage museum marrakesh
2.0
mi
Km 4 Route d'Amizmiz
Oasiria Water Park
1.9
mi
Historic Site
Le Jardin Secret
2.2
mi
Youssef Mosque
Koubba Almoravid
1.7
mi
Nearby
Garden
Andre Heller's ANIMA Garden
1200 ft
Restaurants
Sky 5
3700 ft
Avenue Mohamed 6
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Great location
Overpacked dining
Limited facilities
7.8/10
Very good
Rooms
6.6
Location
7.2
Service
6.2
Dining
5.6
Guest reviews
7.8/10
based on 10 reviews
5.9
5.9/10 based on 4431 reviews
Martha
United States of America,
April
2024
6.0/10
The hotel needs some renovation work, as the rooms had no proper functioning air conditioning in 30-degree heat and very poor wifi above the ground floor. However, the rooms were cleaned regularly and provided with basic amenities. The noise level from the airport was noticeable.
Rooms
5.0
The rooms, though needing renovation, were cleaned and provided with essential amenities like soap, shampoo, and towels. The air conditioning was not effective, especially in the heat, and the wifi was unreliable above the ground floor. Noise from the airport could be heard.
Service
8.0
The staff were friendly and the highlight of the hotel. They provided good service despite the hotel's shortcomings. Some services like room service and laundry were available.
Location
6.0
The hotel's location wasn't ideal due to expensive taxi fares to certain areas and the need for personal transport. However, it was convenient for quick taxi rides to the old town and close to the airport.
Dining
5.0
The dining experience had its ups and downs. While some meals were tasty with no complaints, overall, the quality was not consistent and could be improved.
Facilities
6.0
The hotel offered basic facilities like room service, car hire, and laundry but lacked in quality compared to other hotels. Pricing seemed reasonable for the services provided.
Daniel
United States of America,
April
2024
5.0/10
The hotel was a bit of a mixed bag. While the rooms were not very well-equipped with poor WiFi above the ground floor and lacking noise-proofing, making them less than ideal for a peaceful stay, the cleanliness was acceptable. The location, although a bit dated and distant from the main attractions, offered some convenience like being near a supermarket and just a short walk from Djemaa El Fna square. The dining experience was satisfactory with a good variety of foods, but the service left much to be desired with untrained and unhelpful staff. Overall, it was a somewhat average stay with both positive and negative aspects to consider.
Rooms
5.0
The room I stayed in had a few issues like poor WiFi once above ground level and insufficient noise-proofing, but it was cleaner compared to other areas of the hotel. The bed was uncomfortable with what felt like a concrete mattress split down the middle.
Service
5.0
The service provided, especially in the snacking place and with room-related services like housekeeping and laundry, was below expectations. The staff seemed untrained, rude, and unresponsive to customer concerns.
Location
6.0
The hotel's location was a bit dated, but it did catch the sun for most of the day. Although a distance from Jamaa Lafna square, it was conveniently close to a supermarket and within walking distance of Djemaa El Fna square.
Dining
7.0
I found the dining experience to be generally good with a range of food options available, including tasty sandwiches.
Facilities
5.0
The hotel offered standard facilities without any standout features. However, there were noticeable weaknesses in service provision and room amenities that need improvement.
Alex
United Kingdom,
January
2024
6.0/10
The hotel offers a decent stay with good breakfast options but falls short of 5-star expectations. The location is convenient for those seeking a quieter environment away from city noise.
Rooms
6.0
The room I stayed in was changed twice due to issues with the room and bathroom. However, the included breakfast was pretty good with a variety of options like cereals, eggs, bacon, and sausages.
Service
7.0
The service at the hotel was a mix of experiences. While I encountered some issues like being refused dinner when it was prepaid, the staff, especially Sara at the reception, was extremely professional, knowledgeable, and supportive.
Location
8.0
The hotel has a grand look with a Moroccan theme. It's a bit away from the city noise, about a ten-minute taxi ride to the old town, but own transport is necessary for convenience.
Dining
5.0
The dining experience was a letdown. The hotel seemed overpacked with limited food availability, even for breakfast. The pool area was overcrowded, making it a challenge to find a sunbed without extra hassle.
Facilities
5.0
The facilities at the hotel were basic for a 5-star establishment. Not much to boast about compared to lower-star hotels.
Friendly staff
Overpacked dining
Ray
United States of America,
December
2023
6.6/10
A shoutout to Sara at the front desk for assisting us with our last-minute official work and for the exceptional service. Despite being initially assigned a smaller room on the noisy street with a view of a hedge, the room eventually came with a balcony. However, we encountered a delay in getting a second bed for our children and had to switch rooms a few doors down the corridor.
Rooms
8.0
The rooms were equipped with a balcony and were comfortable.
Service
7.0
The staff was really helpful, despite some possible overzealousness in ensuring security. A mix of hospitality and control, they provide various useful services like room service, car hire, and laundry.
Location
7.0
The hotel staff made us feel very comfortable, with some distance from Jemaa el-Fna square. The location was nice with local musicians serenading guests while dining.
Dining
5.0
The dining options were simple and sometimes cold, with limited variety leading to repetitive meals. The food was overpriced for its quality and lacked certain essentials like good coffee or sugar-free options.
Facilities
6.0
The hotel lacked some necessary dining amenities and had limited dining choices.
Philip
United Kingdom,
November
2023
6.0/10
The hotel was huge and super clean with very friendly staff. All facilities were available, and it is walking distance from Marrakech attractions, although the room was not ready upon check-in. The double bed seemed uncomfortable with a concrete mattress and a piece of 4x2 running down the middle.
Rooms
6.0
The room was huge and super clean, but the double bed with a concrete mattress and a piece of 4x2 in the middle was not comfortable.
Service
5.0
The service was slow, and the manager was nonchalant and rude. Communication was poor, and there was no warm welcome during check-in.
Location
8.0
The location is great, walking distance from Marrakech attractions. The minibus service to the city center every 2 hours is convenient.
Dining
The dining experience was nice with a good range of choices, although there were some staff issues.
Facilities
7.0
The facilities are well-kept and clean, offering everything needed for a comfortable stay.
Roy
United Kingdom,
October
2023
7.6/10
The hotel is a bit of a maze to get around, but it's conveniently close to the city center. Unfortunately, there was no security lock in the room upon arrival at check-in time. The staff was fluent in French, Spanish, English, and Arabic, offering a comfortable stay with cold AC and great beds. The service was friendly, professional, and accommodating with various amenities available. The location provides a peaceful atmosphere with plenty of seating space and easy access to the old town within a short taxi ride. While the initial impression of the hotel was attractive, noise from neighboring guests could be disruptive.
Rooms
7.0
Navigating through the corridors to reach the rooms can be a bit perplexing, and our room lacked a security lock when we checked in.
Service
9.0
The staff spoke multiple languages and provided top-notch service with comfortable beds and efficient amenities.
Location
8.0
The hotel offers an attractive initial impression with ample seating space and a peaceful environment. It's conveniently located just a short taxi ride away from the old town.
Dining
6.0
While the Neapolitan pizza was tasty, the dining experience lacked international options and was not included in the room rate.
Facilities
8.0
The facilities were well-kept, albeit the rooms not being ready on time. The complimentary shuttle service and tour assistance were convenient amenities.
Brian
United Kingdom,
September
2023
7.8/10
My stay at the hotel was a mix of quiet and clean rooms but with some pressure on the reception. The service was extremely cooperative and made up for any initial inconvenience. The location, though a bit dated, had well-maintained areas. The dining experience offered a variety of healthy options, yet lacked some essentials. Overall, a good stay with some room for improvement.
Rooms
8.0
I ended up with a quiet and clean room on the backside of the property with a view of a hedge.
Service
9.0
The staff around the hotel garden were really amazing and went to lengths to be welcoming.
Location
7.0
The location, while a bit dated, was very well maintained, nice, and clean.
Dining
7.0
The dining experience was a real treat with many healthy fruit juice options, although lacked some essential items like good coffee or sugar-free muesli/yogurt.
Facilities
8.0
The facilities offered around the hotel garden were great and added to the overall experience.
clean rooms
dated location
Joseph
United States of America,
August
2023
5.8/10
The hotel offers spacious pool view rooms with two double beds, baths, and walk-in showers. However, some maintenance issues like a leaking sink and difficult-to-close curtains were present. The room amenities included dressing gowns, a kettle, and tea/coffee. On my second stay, the amenities were not as expected.
Rooms
7.0
Spacious rooms with comfortable beds and bathroom facilities, but maintenance issues affected the overall experience.
Service
6.0
The service was a bit lacking, with staff seeming aloof and difficulty in obtaining pool towels. However, services like car hire, dry cleaning, and housekeeping were professional when available.
Location
6.0
The hotel's location, while not far from the airport and center, needs updating. The initial impression is attractive, with ample seating, but business travelers may find some amenities lacking for their needs.
Dining
5.0
The dining experience left much to be desired, with limited and flavorless options, along with challenges in finding available tables and food. The crowded setting made it difficult to enjoy the meals.
Facilities
6.0
The facilities were adequate, but the overcrowded pool area and dining spaces impacted the overall experience.
Robert
United Kingdom,
July
2023
7.2/10
The hotel is conveniently located just a ten-minute taxi ride to the old town and offers a large room with two double beds and a spacious bathroom. However, some maintenance issues like a leaking sink and difficult-to-close curtains were present.
Rooms
7.0
The rooms are huge with 2 double beds and a bathroom that includes a bath and a walk-in shower. Though, I faced some maintenance issues like a leaking sink and tricky curtains.
Service
6.0
Although some issues were not promptly resolved by the staff, they did try to assist when I asked for an extra bed in my large double room.
Location
8.0
The location is convenient, just a short taxi ride to the old town. The hotel features a stunning decor with a remarkably large chandelier.
Dining
7.0
The dining options were satisfactory with a good range of food choices offered. However, the quality was inconsistent during my stay.
Facilities
8.0
The indoor piscine was a notable feature, adding to the overall charm of the hotel.
Alan
United Kingdom,
May
2023
6.0/10
My stay at the hotel was a bit of a mixed bag. The location was fantastic, right next to AL Maza mall and close to cafes and souks. The rooms were clean and equipped with a balcony, but the lack of proper functioning air conditioning in the 30-degree heat was a downside. The service was lacking as the staff wasn't friendly, especially at the reception. The dining experience, with limited options and rude pool staff, was disappointing. However, the hotel had lovely dining options with a variety of juices and pastries.
Rooms
7.0
The rooms were clean and equipped with a balcony.
Service
5.0
The staff wasn't friendly and lacked proper service.
Location
8.0
The hotel's location was fantastic, right next to AL Maza mall and near cafes and souks.
Dining
5.0
The dining experience was disappointing with limited options and rude pool staff, but the hotel had a variety of juices and pastries.
Facilities
6.0
The hotel had a range of dining options with a good variety of food.
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